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Posted: Wednesday, January 17, 2018 11:28 AM

Job Description:/h3:
TOP 3 DUTIES
1. Deliver WOW + 1 Customer Service
2. Lead Tracker
3. Manage TBD loan files
::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
1. Deliver WOW + 1 Customer Service:
:Send New Lead video to all incoming leads
:Pre:approval Letters to agents within 1 hour of request
:Memorize and become familiar with all referral partners
2. Lead Tracker:
:Call leads back within 1 hour
:Add all leads to lead tracker
:Update the referral source every time you attempt/make contact with a lead
:Referral Partner Lead Tracker emailed each Friday to referral partner
:Bring two copies of lead tracker to each team meeting
:Maintain a 35 or higher conversion rate
:Use the Leads scripting on all incoming leads and lead follow up
:Verbal and email confirmation of appointment (list of what to bring, directions, team book and consultation video)
:Email e:consent
:Print credit report for appointment
:Pre:qualify clients over the phone
:Present Team Lead morning of consultation with loan options and why
:Pull any guidelines that need to be referred to by Team Lead for consultation
3. Manage TBD loan files
:Email borrower list of remaining items needed as provided by Team Lead
:Ensure cover letter is completed to Team Lead
:Order outs as needed
:Follow Up on all
disclosures/documents requested
:Ensure income matches when Verification of Employment (VOE), etc comes in after consultation, review with Team Lead as needed
:Keep TBD file updated each month and ready for underwriting
:Files that need credit submission : prep within 7 working days
:Submit and track any needed credit files


Company Description:/h3:
PRMs goal is to be the regions premier mortgage banker by combining solid business principles with a client focus. This commitment has never changed and today PRM is recognized as a top:tier provider of home loans throughout the Pacific Northwest. Contributing to our continued success and reputation for outstanding client service is the fact that PRM has always been a local mortgage banker. While licensed to do business in Oregon, Washington, Idaho, and California, what we do and how we do it is local. Our branch offices, located around the region, are staffed by local individuals who know the markets being served. And most importantly, being a local lender enables us to serve everyone not just as a client but as a friend and neighbor. PRMs success can also be attributed to our outstanding Mortgage Bankers and skilled staff of branch and mortgage banking operations individuals. Many members of our team have been with us from the very start. Others joined our family after realizing that PRM is exactly what they want in a professional environment. It is no surprise that our Mortgage Bankers average nearly 20 years of lending experience. Looking forward, PRMs growth will continue to be grounded on maintaining the continuity of our family and this will be done by selectively adding new members in a manner that creates a win:win situation for our clients and PRM as a whole.
NMLS:1477 / WA CL:1477 Equal Housing Lender nmlsconsumeraccess/EntityDetails.aspx/COMPANY/1477

Source: https://www.tiptopjob.com/jobs/76704467_job.asp?source=backpage


• Location: Portland

• Post ID: 25805817 portland
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